ARIZONA RAFTING RESERVATION POLICIES

Online Reservation Request Policy

Reservation requests submitted through this website are all subject to availability. Credit cards that are submitted using any of our online trip reservation request forms will not be charged until availability is confirmed. If we have availability and you select either 50% deposit or 100% payment as your payment option, we will deduct and applicable promocodes and charge your card the appropriate amount based on our listed prices plus fees and cancellation insurance if desired. At that time, you will receive a confirmation email from us. If there is a problem with availability we will contact you as soon as possible.

Availability can change very frequently, especially once the season begins. We strongly recommend that you call us at 800.231.7238 to check our current availability prior to submitting your request. We reserve the right to reject any online reservation request for any reason.

Booking Policies

Deposit: I understand that to confirm my trip I must pay a deposit of 50% and understand that my final balance is due no less than 30 days prior to my trip departure date. I understand that Arizona Rafting reserves the right to cancel my trip at any time if I do not pay my deposit within a predetermined amount of time after I schedule my trip.
Cancellation: I understand that if I cancel more than 10 days before the trip departure date, you will refund my entire payment less a $5/person processing fee for 1/2 and 1 day trips and a $50/person fee for multi-day trips. If I cancel within 10 days before my trip, there is no refund.
Insurance: I understand that you offer trip cancellation insurance for 10% of my total trip cost. DAY TRIPS: If I purchase insurance, I can cancel up to 24 hours prior to my trip departure with no penalty on my trip cost. If I cancel within 24 hours but with at least 1 hours’ notice I will receive a trip credit in the form of a gift certificate good through the following season. Gift certificates cannot be extended beyond their expiration date. If I cancel within 1 hour, my trip is non-refundable. Cancellation insurance can be purchased at the time of my deposit for 10% of your trip total and is nontransferable. Insurance does not cover no-shows. MULTI-DAY TRIPS: If I purchase insurance, I can cancel up to 48 hours prior to my trip departure with no penalty on my trip cost. If I cancel within 48 hours but with at least 24 hours’ notice, I will receive a trip credit in the form of a gift certificate good through the following season. Gift certificates cannot be extended beyond their expiration date. If I cancel within 24 hours, my trip is non-refundable. Cancellation insurance can be purchased at the time of my deposit for 10% of your trip total and is nontransferable. Insurance does not cover no-shows.
Alcohol: I understand that alcohol is not allowed on 1/2 or 1 day trips and that no refund will be given to those drinking alcohol prior to the trip. I understand I may bring alcohol in plastic or metal containers for consumption in camp on multi-day trips.
Pregnancy: I understand you do not take guests rafting that are more than 3 months pregnant.